We offer digital checking and savings accounts.

You can access your account anytime by either downloading the FACILE App (iOS & Android) or by logging into the online banking Website by clicking here.

Absolutely! We offer support 24 hours a day / 7 days a week. You can email us at facile@nymbus.support or call us at 833.682.3827.

Opening an account is easy and only takes a couple minutes and allows you to instantly fund your account with a debit card. To get started, click here from any mobile or web browser.

The FACILE app is available for both iOS and Android. Click on the links below to install the app today.

Apple’s App Store | Google Play

If this sounds like you, we can’t wait to have you apply today!

• You are a United States citizen currently residing within the United States.
• You are at least 18 years old.
• You have a valid social security number.
• You have a valid form of ID (license).

Applying is simple, secure and only takes a couple minutes. Get started now.

At FACILE, we deliver banking with ease, offering digital bank accounts with immediate mobile-device access and responsive around-the-clock personal service. Our Personal Financial Management tool, mobile transfers and payments, and personalized 24/7 customer service are all available from your mobile device, wherever you are to make your life easier. Download the FACILE mobile banking app today, available for both Android and iOS.

Please be aware that in some scenarios, it may take several days for funds being transferred from external accounts to arrive in your FACILE account. If you still have questions, call us today at 833.682.3827. We are available 24 hours a day, 7 days a week. You can also email us at facile@nymbus.support or send us a message through online banking.

Yes. Your security is a top priority at FACILE. Before any device can access your information, you must first securely register it. This is a simple, one-time process.

Steps to securely register a new device:

1. With your new device, try to log in from the mobile app or online banking.
2. Once the login is authenticated, you will immediately receive a text message with a unique code to the phone number you provided while enrolling.
3. Enter this code where prompted.
4. Give your device a name.

Now that device is securely registered and can access your account information.

You can view all your registered devices in the online banking application and even remove devices that you no longer use. (Note: Viewing your registered devices is not yet available in the mobile app. We hope to have this feature added in the near future.)

Steps to view registered devices:

1. Log into online banking (not the mobile app).
2. Click the “Settings” icon on the top right.
3. Click the “Registered Devices” link.

Click on any device listed to unregister it. If you do unregister a device, it can be reactivated by going through the secure registration process again.

In online banking and mobile, under your account, select “Account Details” to hide or unhide your account number.

FACILE funds your account immediately upon receiving your direct deposit funds from your employer or your benefits provider. The timing of your deposit depends on when the sender initiates the payment to your FACILE account. Deposits post Monday-to-Friday throughout the day. Please also note that bank holidays (listed below) may impact the timing of funds hitting your account.

Want to know the moment the funds arrive? No problem, we can send you a text message or email. To set this up, learn more about “Transaction Alerts” in our FAQ’s.

Bank Holidays

• New Year’s Day
• Birthday of Martin Luther King, Jr.
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veteran’s Day (Observed)
• Thanksgiving Day
• Christmas

To set up direct deposit, supply your payroll or benefits provider with the FACILE routing number and your account number. Our routing number is 066016944.

If you need to provide the address of the bank to your payroll or benefits provider, give them the name and address of FACILE’s FDIC-insured partner bank that holds your deposits:

Pacific National Bank

1390 Brickell Avenue

Miami, Florida 33186

FACILE accounts are insured up to the standard maximum deposit insurance amount of $250,000 through our partner bank, Pacific National Bank, Member FDIC.

Yes! Our policy is to make funds from your check deposits available to you on the second business day after the day we receive your deposit, with the first $200 available on the first business day after the day we receive your deposit. We support up to $5,000 in deposits for Facile Checking Account(s) per month.

Steps to submit a check through Mobile Deposit:

• Log in to your FACILE App on your smartphone.
• Select the “Menu” icon in the top left (three horizontal bars).
• Select “Deposit Check”.
• Enter the deposit details (account and check amount).
• Use the app function to capture a picture of the front and back of the check (endorsed).
• Click “Submit”.

We recommend the following format for endorsing your check: “For FACILE Deposit Only” accompanied by your signature.

If you signed up for a FACILE savings account, you will not receive a debit card.

The Routing Number for FACILE is 066016944.

Want to know when that paycheck arrives or your tax refund hits your account? We’ll let you know right away. Using online banking, you can set up personal “Transaction Alerts”. These alerts can send you a text message or email whenever money is added to your FACILE account. You can even specify an amount “range”, for example any deposit over $500 could trigger an alert.

The configuration of Transaction Alerts is currently available only in online banking. We hope to add it to the mobile app in the near future.

Steps to configure Transaction Alerts:

1. Log in to online banking (not the mobile app).
2. Click the “Settings” icon on the top right.
3. Select “Manage Alerts”.
4. Select “Add New Transaction Alert”.
5. Enter the alert details like the account, balance amount, category and how to contact you (via text or email).
6. Click “Enable”.

The Transaction Alert is now activated. You can edit or remove the alert at any time.

Yes. We offer a personalized alerting feature called “Transaction Alerts”. This allows you to configure various alert notifications to be fired when money leaves your account. You set the rules around which account, how much money and how you want to be alerted. Here are a few examples:

• Alert me to any outgoing transaction greater than $200 (ATM withdrawal, ACH transfer, etc.).
• Alert me if my debit card is used at any merchant (POS) in an amount greater than $150.

You can configure alerts to be sent either via text message or email.

The configuration of Transaction Alerts is currently available only in online banking. We hope to add it to the mobile app in the near future.

Steps to configure Transaction Alerts:

• Log in to online banking (not the mobile app).
• Click the “Settings” icon on the top right.
• Select “Manage Alerts”.
• Select “Add New Transaction Alert”.
• Enter the alert details like the account, balance amount, category and how to alert you (via text or email).
• Click “Enable”.

The Transaction Alert is now activated. You can edit or remove the alert at any time.

Absolutely. We call this a “Balance Alert”. We can send you a text or email whenever your balance falls below whatever amount you define. For example, we’ll send you a text when your balance falls below $100.00.

The configuration of Balance Alerts is currently available only in online banking. We hope to add it to the mobile app in the near future.

Steps to set up a Balance Alert:

1. Log in to online banking (not on the mobile app).
2. Click the “Settings” icon on the top right.
3. Select “Manage Alerts”.
4. Select “Add New Balance Alert”.
5. Enter the alert details like the account balance amount and how to alert you (via text or email).
6. Click “Enable”.

The Balance Alert is now activated. You can edit or remove the alert at any time.

The wait times for access to your deposits are dependent on how the deposit was made. See estimates below:

Mobile Deposit:
Our policy is to make funds from your check deposits available to you on the second business day after the day we receive your deposit, with the first $200 available on the first business day after the day we receive your deposit.

Direct Deposit:
Your direct deposit will be posted as soon as we receive the funds from your employer or payer.

Bank Transfer Initiated Through the FACILE app or Online Banking
Up to five business days (Monday-Friday) from the date the transfer was initiated (excluding federal holidays).

Bank Transfers from an External Account:
These deposits are typically received within three business days from the date that the transfer was initiated by the external account. Contact your originating bank for more information on their specific time frames.

No. FACILE does not charge fees to transfer money into or out of your account.

Yes you can. In the ‘Move Money’ area, select “External Transfers / Pay a Person’. You will be prompted to enter your external account details like account name, routing number and account number. Once the account is added, you will need to verify that the external account belongs to you.

Steps to transfer money to an existing external account:

1. Log into online or mobile banking and navigate to “Bill Pay” then “Send/Transfer Money”.
2. In the “To” field, select the account you want to move money into (may be the external account or FACILE account).
3. In the “From” field, select the account you want to move money into (may be the external account or FACILE account).
4. Enter the desired send date and amount to transfer.
5. Click “Send”.

By default, this transfer will be done one time only. Optionally, you can click the down arrow to set up recurring transfers. Example frequencies for recurring transfers are weekly, every two weeks, monthly, quarterly, yearly and more.

Steps to link an external account:

1. Log in to your account on your mobile device or online banking
2. Navigate to “Move Money” and select “External Transfers/Pay a Person”
3. Click “Add” next to “External Accounts”.
4. Enter the external account details. Click “Save”. The external account status will now be “In Process”. Within hours, there will be two small ‘micro-deposits’ added to your external account and you will receive an email notifying you of the action.
5. Once you receive the email, log into your external account to view the micro-deposits. Write these down.
6. Log in to your FACILE account.
7. Navigate to “Bill Pay” then “Transfer/Send Money”.
8. Click the “Activation Required” link next to that external account.
9. Scroll to the bottom where you can enter the micro-deposit amounts. Click “Activate”.

This will activate your external account immediately and you will be able to start transferring funds between accounts.